Refund Policy
We want you to be happy with every order. If something is not right, we will make it right.
How it works
Contact us within 3 days
Call or message us with your order number and a photo of the problem.
We check the issue
We review your request, usually within 1 to 2 days.
Replace or refund
We send a replacement, or refund your money the way you paid.
When you can ask for a refund
- you received a wrong, damaged or faulty product
- something in your order is missing
When we cannot take it back
- the product has been used or washed, or its tags are removed
- more than 3 days have passed since you received it
How you get your money back
Refunds are sent by bKash or Nagad, or the way you paid, within 7 working days after we approve your request.